Lifetime Guarantee

We are so convinced that the Geneva Instruments manufacturing and build quality are the very best available that we guarantee every Geneva Instrument against manufacturer defects for one hundred years or one lifetime, whichever comes first!

 

The Geneva Instruments lifetime warranty does not cover regular wear and tear damage that naturally and inevitably occurs, such as lacquer wear, dents, scratches or the instrument being dropped/damaged, etc. The warranty does cover defects in manufacturing and materials, such as: Silver plating defects, piston defects and defects to moving parts like triggers on instruments.

 

Please note your Warranty Claim will be repaired by the Geneva Instruments service team. If for whatever reason your instrument cannot be repaired you will receive a new instrument in return. If the exact model is no longer available and has been updated, it will be replaced by the latest available model and will not be of lesser SRP value.

 

Once we have your returned instrument, please allow 30 days for a return delivery. You will receive a confirmation email once the instrument has been processed for a warranty exchange and an additional email once the replacement instrument has departed our workshop.

 

Non Transferabe. The Geneva Lifetime Guarantee is NOT transferable from one owner to another, the guarantee ONLY applies to the origional owner. If the owners name does not appear on our records, the lifetime guarantee is NOT valid.

 

For more information please contact Geneva Instruments on 01642 714464 or email: info@genevainstruments.com

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